PROMENADE HOTEL KOTA KINABALU, Kota Kinabalu – A Smart Stay in the City
About the Hotel
Rooms with Views
Promenade Hotel Kota Kinabalu offers 450 contemporary rooms and suites, each with air conditioning, free high-speed Wi-Fi, and Astro HD TV channels-the first in East Malaysia. Rooms include free minibars, Nespresso machines, and tea/coffee facilities. Select rooms overlook the South China Sea or Kota Kinabalu city. Bathrooms feature rainfall showers and complimentary toiletries. Suites add separate seating areas and luxury bath amenities.
Dining & Drinks
The hotel has five dining options, including Dynasty Restaurant for Szechuan Chinese dishes and Promenade Cafe for international and Asian cuisine. A wine, cigar, and karaoke bar serves beverages. Guests enjoy happy hour and fusion cuisine at the onsite restaurants. Breakfast is available at the Promenade Club Lounge, which also offers sunset cocktails and coffee/tea.
Leisure & Facilities
An outdoor swimming pool with a wading pool, a gym, sauna, and steam bath are available. The Sunset Esplanade, in front of the hotel, has a jogging path and local hawker stalls. Live music and children's entertainment programs are offered. The hotel includes a 24-hour reception, business center, and conference space spanning 8396 square feet.
Central Location
The hotel is in Kota Kinabalu's Central Business District, 10 km from the airport and 4.5 km from North Borneo Railway. Nearby landmarks include Gaya Street Sunday Market (1.5 km), Sabah State Mosque (0.5 km), and Signal Hill Observatory Platform (2 km). The esplanade features local food stalls and souvenir vendors.
Guest Services
Services include 24-hour room service, private check-in/check-out, and a pillow menu. Guests receive a fruit basket upon arrival, daily newspapers, and two bottles of Aqua Panna water. The hotel provides an airport shuttle, grocery/convenience store, and laundry services. Safety features include smoke detectors and window guards.
Choose the Room
Check Dates & Room Rates
Getting around
All Transportation Options at a Glance
Amenities
General
- Non-smoking property
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Rooms/ Facilities for disabled
- Luggage storage
- Lift
- Sundry/Convenience shop
- Beauty salon
- Coffee shop
Sports & Fitness
- Fitness centre
- Fitness studio
Guest Parking
- Electric kettle
Services
- Paid airport shuttle
- 24-hour room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Wedding services
- Newspaper service
Dining
- Paid breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
Business
- Business centre
Children
- Cots
- Children's pool
Facilities for people with disabilities
- Bathroom for disabled
Spa & Leisure
- Outdoor swimming pool
- Jacuzzi
Room features
- Air conditioning
- In-room safe
- Mini-bar
- Sitting area
- Dressing area
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Towels
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- Telephone
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Guest Ratings & Reviews
The hotel is conveniently located right in the city center, making it easy to explore nearby attractions. The rooms are modern and spacious, providing a comfortable stay. However, the dining options were limited with only a few Western dishes available. The service was efficient, especially from the receptionist, but there were issues with communication regarding requests. Overall, a good value for money stay.
The hotel offers fully sea-view modern rooms with a bathtub, but some plugs were broken. The service was somewhat lacking due to miscommunication among staff members. The location is near the waterfront and easy access to eateries, but it can be busy. The dining experience was good for Western tastes but lacked variety. Overall, a decent option with some room for improvement.
I absolutely loved my stay at this hotel! The room had the most breathtaking fully sea-view right from the bath tub. The single King bed was incredibly comfortable, and the shower was top-notch. The only downside is the limited number of Western options in the dining area, but the fantastic seaview made up for it. The service was efficient, especially the receptionist who went out of their way to assist us. The location is so convenient, just steps away from the nearby market. The hotel's facilities were excellent, offering everything I needed for a relaxing stay.
The hotel offers modern rooms with a good shower and different WiFi access, but the plug for the kettle was broken. The service was efficient, although there were issues with accommodating requests due to lack of communication. The location is centrally located convenient to markets and shopping malls. The dining experience provides few Western options and lacks local cuisine. Overall, a comfortable stay with minor inconveniences.
The hotel has a great location in a busy area near the waterfront with plenty of nearby attractions. The room with a single small window was cozy and featured a comfortable double bed, making for a relaxing stay. The service, especially from the receptionist, was attentive and helpful, ensuring a pleasant experience overall. The dining experience offered limited Western options but with a lovely view of the sea. The facilities were adequate, though the Wi-Fi is not complimentary. Overall, a convenient stay with some minor drawbacks.
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